GROW YOU CREATOR PRIVACY POLICY

Effective Date: September 2, 2026
Last Updated: September 2, 2026

This Privacy Policy explains how Epiphyte Gens LLC, a Florida limited liability company, collects, uses, discloses, stores, and protects personal information through Grow You Creator.

It applies to the Grow You Creator website, applications, artificial-intelligence features, creator-intelligence tools, social-media integrations, analytics, publishing services, and related services collectively referred to as the “Service.”

1. Who We Are

Data controller/business: Epiphyte Gens LLC
Product: Grow You Creator
Mailing address: 13531 SW 114th Pl Miami, FL 33176
Support email: support@epiphytegens.com
Website: https://growyoucreator.epiphytegens.com

Depending on the context and applicable law, Epiphyte Gens may act as a data controller, business, service provider, or processor.

When you connect a social-media account and instruct us to process its information, we process that information to provide the Service you requested and in accordance with the permissions granted through the platform.

2. Information We Collect

2.1 Information you provide directly

We may collect:

Name.
Email address.
Password or authentication information.
Profile photograph.
Country, language, time zone, and preferences.
Creator niche, goals, audience, brand identity, style, and content preferences.
Business, agency, client, or team information.
Communications with support.
Survey responses and feedback.
Billing name, billing address, tax information, and transaction information.
Prompts, instructions, scripts, captions, notes, and project information.
Images, videos, audio, voice samples, avatars, logos, documents, and other uploaded materials.
Information submitted when exercising privacy rights or requesting deletion.

Payment-card details are generally processed by our payment processor and may not be stored directly by Epiphyte Gens.

2.2 Instagram Login information

When you register or sign in through Instagram Login, we may receive information authorized through the login flow, such as:

Instagram user or account identifier.
Username.
Basic account information.
Profile information.
Access token and related authentication information.
Information about permissions you granted.
Connection and token status.

We do not receive your Instagram password.

The exact information available depends on Meta’s services, your account type, the permissions approved for Grow You Creator, and the permissions you grant.

2.3 Instagram and Facebook information

When you connect an Instagram or Facebook account, we may receive authorized information such as:

User, page, business, creator, or account identifiers.
Username, account name, biography, profile image, and account category.
Connected Facebook Pages or Instagram professional accounts.
Media identifiers and media URLs.
Posts, reels, videos, images, captions, timestamps, and publication status.
Comments and engagement information where authorized.
Follower, audience, reach, view, impression, interaction, and engagement information.
Account and media insights.
Publishing permissions.
Access tokens, refresh information, expiration information, and granted scopes.
Errors, webhook events, and API activity relating to the connection.

We collect only the information made available by Meta through the approved permissions and features used by Grow You Creator.

2.4 TikTok information

When you connect a TikTok account, we may receive authorized information such as:

Open ID or other TikTok account identifier.
Display name, username, avatar, and basic profile information.
Access and refresh tokens.
Granted scopes and token-expiration information.
Videos and video metadata.
Captions, publication settings, publication status, and timestamps.
View, like, comment, and share counts.
Audience or account analytics where supported and authorized.
Publishing eligibility and creator information required for publication.
API errors and connection activity.

The exact information depends on TikTok’s available products, the permissions approved for Grow You Creator, and the permissions you grant.

2.5 User Content

We collect content you submit to the Service, including:

Images, videos, audio, and voice recordings.
Voice-cloning samples.
Avatar and likeness materials.
Scripts, captions, content plans, and notes.
Brand guidelines and logos.
Generated or edited content.
Content scheduled or transmitted for publication.
Prompts and instructions submitted to AI features.

2.6 Information collected automatically

We may automatically collect:

IP address.
Device type.
Browser and operating-system information.
Device and application identifiers.
Application version.
Language and time zone.
Referring and exit pages.
Pages, features, buttons, and screens used.
Dates and times of access.
Session duration.
Crash, performance, and diagnostic information.
Security, authentication, and audit logs.
Cookie and similar-technology information.
Approximate location inferred from IP address.

We do not collect precise device location unless we specifically request permission and explain the purpose.

2.7 Publicly available information

Grow You Creator may analyze publicly available creator, profile, post, video, trend, or engagement information.

This may include:

Public username and profile information.
Public posts, captions, hashtags, and media.
Publicly displayed likes, comments, shares, views, or follower information.
Public content categories, themes, and formats.
Public links and publication timestamps.

We may obtain this information from authorized APIs, licensed data providers, users, or public sources as permitted by applicable law and platform rules.

2.8 Information from service providers and partners

We may receive information from:

Authentication providers.
Social-media platforms.
Payment processors.
Analytics and attribution providers.
Cloud-hosting providers.
Customer-support systems.
AI, voice, video, and image-processing providers.
Fraud-prevention and security providers.
Marketing and referral partners.

3. How We Use Information

We may use personal information to:

Provide the Service

Create and maintain accounts.
Authenticate users.
Enable Instagram Login.
Connect Instagram, Facebook, and TikTok accounts.
Retrieve authorized content and analytics.
Display account and content performance.
Create creator profiles.
Generate content strategies and recommendations.
Create weekly content plans.
Analyze content, trends, hooks, formats, editing patterns, timing, and engagement.
Generate or edit scripts, captions, images, audio, avatars, voices, and videos.
Schedule and publish content.
Monitor publication status.
Synchronize connected accounts.
Provide customer support.

Personalize Grow You Creator

Tailor ideas to a user’s niche, identity, goals, audience, and style.
Recommend creators, references, formats, and trends.
Improve content suggestions.
Customize dashboards and reports.
Remember settings and preferences.

Operate and improve the Service

Diagnose errors.
Maintain performance and reliability.
Develop and evaluate features.
Measure product usage.
Conduct internal research.
Improve recommendation, classification, and analytical systems.
Test user interfaces and workflows.
Create aggregated or de-identified statistics.

Protect users and the Service

Detect unauthorized access.
Prevent fraud, spam, abuse, and security incidents.
Enforce our Terms.
Investigate complaints.
Protect rights, safety, and property.
Maintain audit and security logs.

Communicate with you

Send account, security, billing, and service notices.
Respond to support requests.
Inform you about scheduled or failed publications.
Send product updates.
Send marketing communications where permitted.
Request feedback.

Process payments and administer subscriptions

Process transactions.
Maintain billing records.
Prevent payment fraud.
Administer subscriptions, trials, cancellations, and refunds.
Comply with accounting and tax obligations.

Comply with law

Respond to lawful requests.
Exercise or defend legal claims.
Maintain legally required records.
Comply with regulatory, tax, platform, and contractual obligations.

4. Legal Bases for Processing

Where a legal basis is required, we rely on one or more of the following:

Performance of a contract

We process information when necessary to create your account, connect services, provide analytics, generate content, schedule publications, process payments, and otherwise deliver Grow You Creator.

Consent

We rely on consent where required, including for:

Connecting a social-media account.
Accessing platform information through approved permissions.
Transmitting content for publication.
Certain cookies.
Marketing communications.
Voice, likeness, or sensitive-feature processing where applicable.

You may withdraw consent, but doing so may affect functionality.

Legitimate interests

We may process information for legitimate interests such as:

Operating and improving Grow You Creator.
Securing the Service.
Preventing fraud and misuse.
Understanding product performance.
Communicating with customers.
Establishing and defending legal claims.

We consider the impact on your rights before relying on legitimate interests.

Legal obligation

We may process information to comply with law, tax and accounting requirements, court orders, regulatory obligations, or valid governmental requests.

5. How Artificial Intelligence Uses Information

Grow You Creator may transmit selected content and information to AI, machine-learning, image, audio, voice, or video providers to perform a function you request.

Information processed by these providers may include:

Prompts and instructions.
Scripts and captions.
Images and video.
Audio and voice samples.
Creator-profile information.
Brand information.
Reference-content descriptions.
Performance information necessary to generate recommendations.

We will use contractual and technical measures intended to restrict providers’ use of information to providing services to us, subject to their terms and the configurations available to us.

We will not use your private User Content to train a generally available third-party AI model unless:

We clearly disclose that use; and
We obtain consent where required.

We may use de-identified or aggregated information to evaluate and improve our systems.

AI outputs may include personal information supplied by the user or inferred from the user’s instructions. Users should not submit unnecessary sensitive information through prompts.

6. Voice, Image, and Likeness Information

Voice recordings, photographs, videos, avatars, and likeness information may constitute biometric or sensitive information under certain laws, depending on how they are processed.

Where Grow You Creator offers voice cloning, avatar creation, or digital-persona features, we process submitted materials to provide the requested feature.

We do not use voice or facial materials to identify users across unrelated services unless clearly disclosed and legally permitted.

Users must have authorization to submit another person’s voice, likeness, or image.

We may require a consent confirmation or verification procedure before enabling certain features.

7. How We Disclose Information

We may disclose information as follows.

7.1 At your direction

We disclose content and associated information to Instagram, Facebook, TikTok, or another platform when you connect an account, request synchronization, or authorize publication.

Content published to a social-media platform is governed by that platform’s privacy settings and policies.

7.2 Service providers

We may disclose information to vendors that help us provide:

Cloud hosting and databases.
Authentication.
Payment processing.
AI and machine-learning services.
Image, video, audio, voice, and avatar processing.
Analytics.
Email and communications.
Customer support.
Security, monitoring, and fraud prevention.
Legal, accounting, and professional services.

Service providers may process information only for authorized purposes and subject to contractual obligations where required.

7.3 Business transfers

Information may be disclosed in connection with a merger, acquisition, financing, corporate restructuring, bankruptcy, sale of assets, or similar transaction.

7.4 Legal and safety purposes

We may disclose information when we reasonably believe it is necessary to:

Comply with law or legal process.
Respond to valid governmental requests.
Protect users, Epiphyte Gens, or others.
Investigate fraud, security incidents, or violations.
Enforce agreements.
Establish, exercise, or defend legal claims.

7.5 Aggregated and de-identified information

We may disclose information that has been aggregated or de-identified so that it cannot reasonably be linked to an individual.

8. Selling and Sharing Personal Information

We do not sell personal information for money.

We do not share personal information for cross-context behavioral advertising as those terms are defined under certain U.S. state privacy laws, unless we provide legally required notice and choice.

We may use analytics and advertising technologies that are treated as a “sale,” “sharing,” or targeted advertising under some laws. Where applicable, we will provide an opt-out mechanism, such as a cookie-preference tool or “Your Privacy Choices” page.

9. Cookies and Similar Technologies

We and our providers may use:

Essential cookies.
Authentication cookies.
Preference cookies.
Analytics cookies.
Security technologies.
Advertising or attribution technologies where enabled.

Essential cookies are necessary to operate the Service.

Where required, non-essential cookies will be used only after consent.

You may control cookies through our cookie-preference tool or browser settings. Disabling cookies may affect functionality.

10. Social-Media Platform Data

Information received from Instagram, Facebook, and TikTok is subject to:

The permissions you grant.
The platform’s developer rules.
Applicable laws.
Our contractual obligations to the platform.
This Privacy Policy.

We use platform data only to provide, secure, maintain, personalize, and improve features consistent with the permissions granted and applicable platform requirements.

We do not request your social-media password.

Access tokens are treated as confidential credentials and are stored using reasonable security controls.

We may periodically refresh tokens where authorized. A connection may stop working when a token expires, you revoke permission, a platform changes its API, or the platform restricts the account or application.

11. Disconnecting a Social-Media Account

You may disconnect a supported account from Grow You Creator through the account-connection settings where available.

Disconnecting an account will generally:

Stop future synchronization.
Stop retrieval of new analytics.
Prevent new scheduled publications.
Remove or invalidate the connection credentials in our active systems.
Begin deletion of platform data that is no longer needed.

Disconnecting does not:

Delete your entire Grow You Creator account.
Cancel your paid subscription.
Delete content already published on the platform.
Delete data stored directly by Instagram, Facebook, TikTok, or another platform.
Necessarily remove Grow You Creator from the third party’s connected-app page.

You should also revoke Grow You Creator through the applicable platform’s connected-app or security settings.

12. Account Deletion

You may permanently delete your Grow You Creator account from the account settings:

Settings → Account → Delete Account

You may also follow the instructions at:

https://legal-growyoucreatorepiphytegens.com/account-deletion

If you cannot access your account, you may request deletion by emailing support@epiphytegens.com from the email address associated with your account.

We may request information necessary to verify your identity and protect the account from unauthorized deletion.

What happens when you delete your account

Account deletion will:

Close your Grow You Creator account.
Remove access to the account.
Cancel pending scheduled publications that have not already been transmitted.
Disconnect linked Instagram, Facebook, TikTok, and other supported accounts.
Delete stored access and refresh tokens from active systems.
Delete or de-identify profile information.
Delete or de-identify projects, content plans, analytics, imported account data, uploaded content, generated assets, and associated Service information from active systems.
Stop future collection through connected accounts.

Deletion does not automatically:

Cancel an app-store subscription when app-store rules require cancellation through the store.
Delete posts already published to a social-media platform.
Delete information stored directly by Instagram, Facebook, TikTok, payment processors, or other third parties.
Remove Grow You Creator from every third-party connected-app interface.

You should separately revoke Grow You Creator through the applicable platform’s settings.

Deletion timing

We will begin processing a verified deletion request promptly.

Unless a shorter period is required by a social-media platform or applicable law:

Access to the account will be disabled promptly.
Social-media access tokens will be deleted or invalidated as soon as reasonably practicable.
Personal information and User Content will ordinarily be deleted or de-identified from active production systems within 30 days.
Residual copies may remain in encrypted backups for up to 90 days before being overwritten or deleted through normal backup cycles.

Information may be retained longer when legally permitted or required.

13. Information We May Retain

After account deletion, we may retain limited information when necessary to:

Comply with tax, accounting, financial-reporting, or legal obligations.
Maintain transaction and invoice records.
Process chargebacks, refunds, or disputes.
Detect and prevent fraud or security incidents.
Establish, exercise, or defend legal claims.
Enforce agreements.
Document privacy requests and consent.
Comply with social-media platform obligations.
Complete deletion from backup and disaster-recovery systems.

Financial and transactional records may be retained for the period required by applicable tax, accounting, and corporate-record laws.

Records relevant to legal claims may be retained until the applicable limitation period expires.

Retained data will be isolated or access-restricted and will not be used for ordinary product functionality or marketing.

We may retain aggregated or de-identified information that can no longer reasonably identify you.

14. Subscription Cancellation Is Not Account Deletion

Canceling a subscription stops future renewals but does not automatically delete your Grow You Creator account or information.

Deleting an account does not necessarily cancel a subscription billed by Apple, Google, or another app store. You may need to cancel that subscription through the applicable store.

15. Data Retention Generally

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

While your account remains active.
While needed to provide requested features.
For the duration of a contractual relationship.
For legally required tax, accounting, and business records.
For applicable limitation periods.
For security, fraud prevention, and dispute resolution.
Until deletion from backups through standard cycles.

Retention periods depend on the nature of the information, the sensitivity of the information, legal obligations, platform requirements, and the purposes of processing.

16. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information.

Measures may include:

Encryption in transit.
Encryption at rest where appropriate.
Restricted access.
Secure token storage.
Authentication controls.
Logging and monitoring.
Backups.
Vulnerability and dependency management.
Incident-response procedures.
Service-provider review.

No method of storage or transmission is completely secure. We cannot guarantee absolute security.

You are responsible for protecting your credentials and devices.

17. International Data Transfers

Grow You Creator is operated from the United States.

Information may be stored or processed in the United States and other countries where our service providers operate.

Those countries may have different data-protection laws from your country.

Where required, we use approved transfer mechanisms, contractual safeguards, or other lawful measures for international transfers.

18. Your Privacy Rights

Depending on where you live, you may have the right to:

Access personal information.
Confirm whether we process personal information.
Correct inaccurate information.
Delete personal information.
Receive a portable copy of information.
Restrict or object to processing.
Withdraw consent.
Opt out of targeted advertising, sale, or sharing.
Appeal a denied privacy request.
Lodge a complaint with a data-protection authority.
Receive information about categories of information collected and disclosed.

These rights may be subject to exceptions.

To submit a request, contact [PRIVACY EMAIL] or use an available privacy-request form.

We may verify your identity before completing a request. Authorized agents may submit requests where permitted, but we may require proof of authority and identity verification.

We will not unlawfully discriminate against you for exercising privacy rights.

19. U.S. State Privacy Disclosures

Residents of certain U.S. states may have rights under applicable comprehensive privacy laws.

In the preceding 12 months, we may have collected the categories described in this Policy, including:

Identifiers.
Customer-record information.
Commercial information.
Internet or electronic activity.
Approximate geolocation.
Audio, visual, and similar information.
Professional or employment-related information if voluntarily submitted.
Inferences regarding creator preferences, interests, goals, or likely content performance.
Account credentials and other information that may be considered sensitive under applicable law.

We collect and disclose these categories for the business and commercial purposes described in this Policy.

We do not knowingly sell personal information for money.

Where legally required, users may opt out of targeted advertising, sale, or sharing through support@epiphytegens.com.

20. European Economic Area, United Kingdom, and Switzerland

Users in the European Economic Area, United Kingdom, or Switzerland may contact us regarding access, correction, deletion, restriction, portability, objection, or withdrawal of consent.

You may also lodge a complaint with your local supervisory authority.

Where we rely on legitimate interests, you may request information regarding those interests.

Where we process information based on consent, withdrawal will not affect processing conducted before withdrawal.

21. Children’s Privacy

Grow You Creator is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

Users must be at least 18 years old, or the age of legal majority in their jurisdiction, to create an account unless we expressly introduce a legally compliant minor-user experience.

If we learn that we collected personal information from a child in violation of applicable law, we will delete it.

Parents or guardians may contact support@epiphytegens.com.

22. Third-Party Links and Services

The Service may link to third-party websites, creators, social-media accounts, content, or services.

We are not responsible for third-party privacy practices.

Your interactions with Instagram, Facebook, TikTok, payment processors, and other services are also governed by their own policies.

23. Automated Processing and Recommendations

Grow You Creator may use automated systems to:

Classify content.
Analyze performance.
Identify trends and patterns.
Recommend topics, creators, formats, publication times, or strategies.
Personalize content plans.
Generate predicted or estimated performance indicators.
Detect security or abuse risks.

These systems support creator planning and product functionality. They do not make decisions that produce legal or similarly significant effects about users unless separately disclosed.

Recommendations may be inaccurate and should be independently evaluated.

24. Marketing Communications

We may send marketing communications where permitted.

You may unsubscribe through the link in the email or by contacting us.

You may continue receiving non-promotional communications relating to security, billing, support, account status, or scheduled publications.

25. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no universally accepted standard for responding to it, the Service may not respond to traditional Do Not Track signals.

Where required by applicable law, we will recognize supported universal opt-out mechanisms.

26. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, platform requirements, or law.

We will update the “Last Updated” date.

When changes are material, we will provide notice through the Service, by email, or through another appropriate method.

27. Contact Us

Questions, complaints, and privacy requests may be sent to:

Epiphyte Gens LLC
13531 SW 114th Pl Miami, FL 33176
Email: support@epiphytegens.com
Website: https://growyoucreator.epiphytegens.com